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How personal storytelling builds trust with listeners
February 17, 2017In a post two weeks ago, I put forth my view that, during the entire campaign, Hillary Clinton missed...
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We do not inspire others by standing against things
January 5, 2017As I watched news coverage after the recent US presidential election and tried to understand what had happened, my...
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A result that surprised nearly the entire world
November 17, 2016As I continue to research Southwest Airlines, and I do plan to write more about their culture and people policies,...