Blog

  • In search of the power behind Trump’s superficial narrative: Part Two

    As I wrote in the previous post, for the past few weeks I have been following a series of CNN’s journeys into the American heartland, visits where newspeople interview voters who had unexpectedly supported Donald Trump in the last election. The reporters are seeking to figure out why so many people in traditional democratic strongholds, and from families who had always voted

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  • In search of the power behind Trump’s superficial narrative: Part One

    This week, I continue my examination of the effectiveness of Donald Trump’s personal narrative. At first, my plan was to do a post pointing out some of the instances where Hillary Clinton might have used her own stories and life experience to great advantage. Recently, though, I have seen a bit of television reporting that gave me further insight into how

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  • Why Trump’s use of personal narrative served its purpose

    A few days ago, I went to a small ski area a few kilometers from my house. Thirty centimeters (about 12 inches) of heavy snow had fallen in the morning. The water content of the snow was extremely high, but it turned out to be very skiable. A nasty rain at lower altitudes meant that the crowds had stayed away,

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  • Miserable and disengaged at work?

    This weekend, I read yet another article in the Financial Times about how disenchanted middle managers are with their work lives. It was this headline that caught my attention and got me thinking: Of course, we have visited issues of employee engagement before on this blog. For example, on August 28 of this year, I wrote about a recent Gallup poll which

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  • The psychology of storytelling

    My post from two weeks ago “How personal storytelling builds trust with listeners” (dated 17 February), drew a number of reactions from readers. For example, one person requested that I explain in more detail the psychology of storytelling. Specifically, she asked, how do personal stories build trust with audiences? A second question that caught my attention concerned the discourse of victorious candidate Donald

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  • Is sport such a poor metaphor for management? 

    These days, when I sit down to write a blog post, there are two somewhat surprising threads running simultaneously through my mind. Why am I surprised by the topics holding my attention these days? Quite simply, and as I have written before, it would have been difficult to predict one year ago that  politics and sports would be themes for my blog

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