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The president as master storyteller
December 1, 2016At the end of the previous post, I cited Barack Obama as an example of a public official who...
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A result that surprised nearly the entire world
November 17, 2016As I continue to research Southwest Airlines, and I do plan to write more about their culture and people policies,...
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Building bridges through language and culture — Mandela continued
November 20, 2014In the last post, we saw the importance of Nelson Mandela’s ability to interact with Afrikaners in their own...