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Spirit to serve: using stories to create excellent employees
July 26, 2017In a post called “Stories and remarkable service”, published on June 28, I wrote of the extraordinary service I...
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Stories and remarkable service
June 28, 2017June 13th, on my flight from Buenos Aires to Lima, I was reading a study I had saved from...
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Leadership and branding: The importance of personalization
February 2, 2011“The great question of leadership, about taking real steps on the pilgrim’s path, is the great question of any...
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Leadership and branding (continued): learning to simplify our messages
December 23, 2010Famously, Albert Einstein’s first rule of work was: “Out of clutter, find simplicity.” The concept is similar to one of the rules...
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Reflections on leadership and branding
December 13, 2010The other day, I was thinking about some of the “common wisdom” about leaders and brands. In particular, I am continually...