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A radical idea: putting employee happiness above all else
October 27, 2016In our previous post, we wrote that from its very first days, Southwest Airlines espoused revolutionary ways of organizing work....
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How multitasking and smart phones change human interaction
October 8, 2015I’ve had something of a busy travel schedule for the past 15 days, flying to the US for a...
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Reflection and the young, busy manager
August 6, 2015Recently, I spoke to a focused and lively audience at Banco Galicia in Buenos Aires. For the past two...
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Jack Welch and “the people game”
May 28, 2015I referred last time to an assertion of one of my business school professors, back in 1983, that we...
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Should we all focus more on learning to ask questions?
February 8, 2013The concept of asking questions seems to be following me around lately. Several weeks ago, I read an article...