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Do we use the wrong criteria when we choose investments?
November 10, 2016My ongoing exploration of Southwest Airlines, with its unusual people policies, and simultaneously sensational stock market results, has been...
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Maybe leadership and culture do matter
November 3, 2016Toward the end of our previous post, we cited a research project commissioned by Money magazine for its gala 30th anniversary...
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A radical idea: putting employee happiness above all else
October 27, 2016In our previous post, we wrote that from its very first days, Southwest Airlines espoused revolutionary ways of organizing work....