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Do we use the wrong criteria when we choose investments?
November 10, 2016My ongoing exploration of Southwest Airlines, with its unusual people policies, and simultaneously sensational stock market results, has been...
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Maybe leadership and culture do matter
November 3, 2016Toward the end of our previous post, we cited a research project commissioned by Money magazine for its gala 30th anniversary...
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A radical idea: putting employee happiness above all else
October 27, 2016In our previous post, we wrote that from its very first days, Southwest Airlines espoused revolutionary ways of organizing work....
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The value of building group culture from the start
October 21, 2016Among the many facets of the Southwest Airlines story that are worthy of admiration, the most impressive to me...
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Cultures of fun, combined with serious business
October 7, 2016Garry Charnock’s statement that Ashton Hayes should take carbon neutrality seriously, and at the same time “have a little...