Do we use the wrong criteria when we choose investments?November 10, 2016
My ongoing exploration of Southwest Airlines, with its unusual people policies, and simultaneously sensational stock market results, has been...00
Maybe leadership and culture do matterNovember 3, 2016
Toward the end of our previous post, we cited a research project commissioned by Money magazine for its gala 30th anniversary...
A radical idea: putting employee happiness above all elseOctober 27, 2016
In our previous post, we wrote that from its very first days, Southwest Airlines espoused revolutionary ways of organizing work....
The value of building group culture from the startOctober 21, 2016
Among the many facets of the Southwest Airlines story that are worthy of admiration, the most impressive to me...
Cultures of fun, combined with serious businessOctober 7, 2016
Garry Charnock’s statement that Ashton Hayes should take carbon neutrality seriously, and at the same time “have a little...