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A trail of excuses and missed opportunities
June 8, 2017In the April 5th edition of The Financial Times, columnist Edward Luce penned a thought-provoking article entitled “Beware of...
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On Hillary Clinton’s discourse: Where was the story that lets us inside?
May 31, 2017Last time, I wrote about Hillary Clinton’s exceedingly weak response in a Meet the Press interview from March 22,...
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Using a narrative-based approach to explain the failure of Hillary Clinton’s campaign
May 25, 2017In the next few posts, I plan to go deeper into my explaining my conviction that Hillary Clinton’s loss...
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The sheer power of repetition in political discourse
May 19, 2017In the last post, we looked at some rather unique elements of President Trump’s approach to speech-making. Whatever one’s...
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Donald Trump’s radical departure from traditional political parlance
May 13, 2017As we discussed briefly in the previous post, simple sentences and continual repetition of his core concepts are two...
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Why Trump’s use of personal narrative served its purpose
March 11, 2017A few days ago, I went to a small ski area a few kilometers from my house. Thirty centimeters...
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A radical idea: putting employee happiness above all else
October 27, 2016In our previous post, we wrote that from its very first days, Southwest Airlines espoused revolutionary ways of organizing work....
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The value of building group culture from the start
October 21, 2016Among the many facets of the Southwest Airlines story that are worthy of admiration, the most impressive to me...
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How the unique leadership tale of Southwest Airlines began
October 13, 2016After writing—somewhat unexpectedly—about the Malice in Dallas last time, I am now thinking it would be interesting to go...
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Cultures of fun, combined with serious business
October 7, 2016Garry Charnock’s statement that Ashton Hayes should take carbon neutrality seriously, and at the same time “have a little...